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Our Amazing Make-Up Policy:
To make up for a missed class, you can drop in on any other currently running class or opt to take a 15 minute private mini-lesson with one of our instructors. Just call 646-485-7244 to arrange for your make-up! We'll also happily fax, e-mail or send you the materials for the class you had to miss. Please note that all make-ups must be completed within the 10 weeks of your course.
Our Amazing
Refund and Credit Policy:
For sets of private lessons: You can withdraw from a set of lessons for a one hundred percent refund or credit for remaining lessons.
For group classes: You can cancel your registration any time before the first class for a one hundred percent refund or credit. You can withdraw from a class at any time for a one hundred percent credit (not a refund) for remaining classes. If you attend or make-up all sessions of a class and are dissatisfied with your class for any reason let us know within 14 days and we'll give you a one hundred percent refund.
For the monthly private lesson plan: You can cancel or suspend future payments at any time for any reason. You will recieve a one hundred percent refund or credit for any unused lessons from your final month.
For Rock Guitar: There are no refunds once you've been billed for a given month, but you can cancel or suspend future payments at any time for any reason. Plus, as long as you're enrolled in the class, there are unliimited make-ups for missed classes.
Our Amazing
Re-Take Policy:
If you finish a class and want to take any or all of the sessions over again, you can do it for only 12 dollars per session! Re-take one session, re-take ten sessions, or re-take one session ten times--it is up to you!
Our Amazing
Returning Student Discount:
Returning students get a ten percent discount on our ten-week group classes!
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